5 Follow-up

Once your problem report has been filed, you will receive a confirmation by email which will include the tracking number that was assigned to your problem report and a URL you can use to check its status. With a little luck, someone will take an interest in your problem and try to address it, or, as the case may be, explain why it is not a problem. You will be automatically notified of any change of status, and you will receive copies of any comments or patches someone may attach to your problem report's audit trail.

If someone requests additional information from you, or you remember or discover something you did not mention in the initial report, just mail it to <[email protected]>, making sure that the tracking number is included in the subject so the bug tracking system will know what problem report to attach it to.

If the problem report remains open after the problem has gone away, just send a follow-up (in the manner prescribed above) saying that the problem report can be closed, and, if possible, explaining how or when the problem was fixed.